The Virtual support agent can also let you know if your product key has been blocked and can connect you to a live agent. If your product key is valid, the Virtual support agent provides a link to download Office. If you aren't sure which site to use, you can enter your product key using the Virtual support agent (English only). Having problems with your product key? I can't find my product keyįor help with finding your product key, select your version of Office below:įirst, make sure that you're entering the key correctly on the right site. Step 3: Follow the prompts to finish the redemption and setup process. Step 2: Enter Office product key without hyphens, and then select Next.
